Privacy notice & data use
This notice explains how we handle the information you provide when you submit a request or contact our support desk. We aim to keep the process straightforward and respectful.
What information we use
Collected to support your request.
- Contact details you share (name, email, phone)
- Trip request details (preferred date, travelers count, preferences)
- Message content you provide for planning and questions
Why we use it
Purpose-driven and limited.
- To review and coordinate your request
- To respond to questions and provide next steps
- To confirm practical information for a smooth experience
How we communicate
Your control matters.
If you check the box to receive updates, we’ll send messages related to your request and planning guidance. You can reach out to support to request changes to communication preferences.
How long we keep it
Only as needed.
We keep information for as long as necessary to fulfill requests, handle support inquiries, and meet reasonable business and record-keeping needs.
Contact us
Questions welcome.
Plain-language commitment
Trust is part of great travel.
We don’t sell personal information. We use shared details to coordinate experiences and provide helpful guidance. If something doesn’t look right, contact support and we’ll help clarify.